Receptionist

Receptionist

Job Summary

Royal Drive Care is looking for a friendly and professional Receptionist to manage front-desk operations, customer interactions, calls, appointments, and basic administrative activities while ensuring a smooth customer experience.

Key Responsibilities

1. Front Desk Management

• Welcome and assist customers and visitors professionally.
• Manage reception area and customer enquiries.
• Handle incoming and outgoing calls.

2. Customer Handling

• Understand customer requirements and direct them to the appropriate team.
• Maintain professional communication with customers.
• Support customer satisfaction and service experience.

3. Appointment & Call Management

• Schedule and confirm customer appointments.
• Maintain appointment records and follow-ups.
• Handle customer calls and enquiries promptly.

4. Administrative Support

• Maintain visitor and customer records.
• Support documentation and basic data entry.
• Coordinate with internal departments when required.

Requirements

• Any Degree/Diploma or equivalent qualification.
• 0–2 years of experience in Reception, Front Office, Customer Service, or Telecalling.
• Freshers with good communication skills can apply.
• Good verbal and written communication skills.
• Basic computer/MS Office knowledge.
• Professional appearance and customer-friendly attitude.

Key Skills

Receptionist Front Office Customer Handling Telecalling Appointment Scheduling Communication Data Entry MS Office Customer Service

Company: Royal Drive Care
Experience: 0–2 Years
Employment Type: Full-time
Location: Kochi, Kerala
Work Location: In Person

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person