Receptionist

We are looking to hire a proactive and well-organized Receptionist to join ProgressSoft and provide effective front-desk and administrative support. The ideal candidate will be responsible for creating a welcoming and professional experience for visitors and callers, coordinating day-to-day administrative activities, and supporting the team with general administrative tasks.

Responsibilities

• Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department
• Answer questions about the company and provide callers with the company's address, directions, and other relevant information
• Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel
• Organize and maintain the filing system, keeping documents and records systematic and easily retrievable
• Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes
• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary
• Perform other clerical duties as needed, such as filing, photocopying, and collating
• Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties
• Perform other duties related to the job as assigned by the Administration Manager

Requirements

• Bachelor's degree in Business Administration or a related field
• 1-3 years of relevant experience in a receptionist, front-desk, or administrative role
• Excellent verbal and written communication skills in Arabic and English
• Proficiency in Microsoft Office applications
• Strong organizational, coordination, and follow-up skills
• Professional appearance and strong customer-service orientation
• Ability to handle multiple tasks and prioritize effectively
• Strong interpersonal skills and the ability to communicate effectively with visitors and employees
• Ability to maintain confidentiality and discretion when handling company information
• Attention to detail and accuracy in handling correspondence and documentation
• Good time-management and problem-solving skills
• Ability to work effectively under pressure