Receptionist

Job Overview

We are seeking an energetic and highly organized Receptionist to be the welcoming face of our tax and bookkeeping office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your technical proficiency with office management tools and organization skills will ensure smooth daily operations. This position offers an opportunity to showcase your administrative expertise, organizational skills, and communication talents in a dynamic environment. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks efficiently while maintaining a positive attitude.

Responsibilities

• Greet clients warmly, ensuring a professional and friendly first impression
• Manage multi-line phone systems, directing calls accurately and courteously
• Handle all front desk duties including client intake, file management, and processing finished returns
• Maintain organized filing systems and manage data entry tasks with precision using spreadsheets
• Support office management activities including logging client intake files, moving files between designated spaces, and communicating with clients about the status of their returns
• Ensure office supplies are stocked and manage inventory to support daily operations
• Provide customer support by addressing inquiries promptly and professionally via phone, or taking phone messages
• Maintain confidentiality of sensitive information while managing client communication efficiently

Experience

• Proven clerical or administrative experience in an office environment with a strong focus on front desk operations
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with multi-line phone systems and excellent phone etiquette skills
• Bilingual abilities are a plus to effectively communicating with diverse clients and team members
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced setting
• Technical proficiency in computer literacy including data entry, proofreading, filing, and document management
• Knowledge of office management best practices along with excellent time management skills

We value dependable professionals and can offer support and training. This paid position offers the chance to develop your skills further within a supportive environment dedicated to your growth. The job is temporary/part time. January through April (during tax season) with the potential to stay on to be discussed based on performance and interest.

Pay: From $14.00 per hour

Expected hours: 40.0 – 45.0 per week

Work Location: In person