Receptionist

About the role

FoxPlan is seeking a warm, organised and personable Receptionist to be the first point of contact for our office. As the welcoming face and voice of FoxPlan, you will represent the firm to clients, advisers and team members with professionalism and care.

In this role you will keep the office running smoothly by supporting client meetings, managing incoming calls and emails, coordinating diaries and meeting rooms, and providing general administrative support to the wider team. You will suit this position if you are organised, approachable and confident communicating across all levels of the business.

This is a full-time position in the office Monday to Friday from 8.30 to 5pm - starting in January 2027.

No work from home option available.

To be successful, you will bring

• At least five years’ experience in a reception, front of house or office administration role, ideally in a professional office environment.
• A genuinely positive, cheerful and joyful nature that lifts the people around you and makes every visitor feel welcome.
• A warm and professional phone manner.
• Strong organisation and attention to detail.
• Strong data entry skills.
• Clear, friendly written and verbal communication skills.
• Confidence using email, calendars and basic office systems.
• The ability to juggle competing priorities calmly while keeping a smile in your voice.
• A helpful, can do attitude and a willingness to pitch in wherever the team needs you.
• The ability to handle confidential information with care.

Desirable

• Experience using AI tools.
• Knowledge of CRM systems.
• Financial industry knowledge

About you

You take pride in running things well. You anticipate what people need before they ask, stay composed when the office is busy, and treat accuracy as non negotiable. You move comfortably between greeting clients, managing competing priorities and supporting the wider team, and you can be trusted with confidential information and your own judgement. You see reception not as a stopgap but as a role you want to do properly. You also bring genuine warmth and energy to the office. Your cheerful, upbeat outlook is the first thing clients notice when they walk in, and your good humour makes the team’s day better.

How to apply

Please submit your resume and a cover letter telling us why you would be a great fit for this role.