Receptionist

Receptionist – Luxury Hotel / Restaurant

Location: Palayam, Calicut
Salary: ₹15,000 – ₹22,000 per month

Job Description:

We are looking for a Receptionist with experience in the hotel and restaurant industry to join our team in Palayam, Calicut.

Key Responsibilities:

• Manage front desk and reception operations.
• Welcome and assist guests in a professional and courteous manner.
• Handle guest enquiries, reservations, check-ins, and check-outs.
• Coordinate with housekeeping, restaurant, and other departments.
• Handle telephone calls, messages, and guest requests.
• Maintain guest records and relevant documentation.
• Ensure proper communication and coordination between departments.
• Handle guest complaints and provide appropriate assistance.
• Maintain a high standard of customer service and hospitality.
• Support day-to-day hotel and restaurant operations as required.

Requirements:

• Previous experience in hotel, restaurant, or hospitality operations is mandatory.
• Candidates with experience in hotel room operations and restaurant operations are preferred.
• Good communication and interpersonal skills.
• Pleasant personality with a customer-focused approach.
• Ability to work in shifts, including weekends and holidays.
• Candidates who can join immediately or at short notice will be preferred.

Benefits:

• Salary: ₹15,000 – ₹22,000 per month
• Opportunity to work in a professional hospitality environment

Job Type: Full-time
Location: Palayam, Calicut

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person