Receptionist

Key Roles & Responsibilities

Front Desk & Patient Care

• Greet patients and visitors in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly.
• Register new patients and update existing patient records.
• Explain clinic procedures, services, and basic billing information.
• Maintain patient confidentiality at all times.

Appointment & Scheduling

• Schedule, confirm, reschedule, and cancel patient appointments.
• Send appointment reminders via phone, SMS, or email.

Administrative Duties

• Maintain accurate patient files and medical records.
• Process payments, issue receipts, and manage basic billing.
• Handle insurance claims, referrals, and documentation (if applicable).
• Maintain daily attendance and appointment logs.
• Generate memos, emails and reports when appropriate
• Maintain office supplies by checking inventory and order items
• Answer phone calls, greet visitors, and sort incoming or outgoing mail.

· Manage calendars, book appointments, and coordinate team meetings or events.

Clinic Coordination

• Communicate patient needs and updates to physiotherapists.
• Assist with managing patient flow and waiting areas.
• Ensure the reception area is clean, organized, and welcoming.

Pay: ₹5,000.00 - ₹15,000.00 per month

Work Location: In person