Receptionist

The Receptionist will be the first point of contact for students, parents, visitors, teachers, and other stakeholders of the school. The candidate will be responsible for managing the school reception, handling communication professionally, maintaining visitor records, and providing administrative support to ensure the smooth and efficient functioning of the school office.

Key Responsibilities

• Welcome and assist parents, students, visitors, and other stakeholders in a polite and professional manner.
• Attend incoming telephone calls, respond to enquiries, and redirect calls to the appropriate department or staff member.
• Handle front-office correspondence, emails, messages, and general enquiries.
• Maintain accurate records of visitors, appointments, calls, and important communications.
• Issue visitor passes and ensure compliance with the school's visitor-management and security procedures.
• Coordinate appointments and meetings with the Principal, Vice-Principal, teachers, and administrative staff.
• Provide information regarding school timings, admission procedures, academic activities, events, fees, and other general school-related matters, as authorized.
• Assist parents and students with routine queries and direct them to the appropriate department when required.
• Receive and distribute letters, parcels, courier items, and official documents.
• Maintain confidentiality of student, parent, staff, and school information.
• Assist the administration department with routine documentation, data entry, filing, photocopying, printing, and record maintenance.
• Support the school during admissions, examinations, parent-teacher meetings, orientations, annual functions, and other school events.
• Maintain a clean, organized, and welcoming reception area.
• Follow school policies, safety procedures, and administrative protocols.
• Perform other front-office and administrative duties assigned by the school management.

Required Qualifications

• Graduate in any discipline from a recognized university.
• Good communication skills in English and Hindi.
• Basic computer proficiency, including MS Office, email, and internet applications.
• Previous experience in a school, educational institution, corporate office, hospital, or other professional front-office environment will be preferred.
• Good interpersonal and organizational skills.

Desired Skills & Competencies

• Pleasant and professional personality.
• Excellent verbal and written communication skills.
• Good telephone etiquette and customer-service skills.
• Ability to remain calm and courteous while handling multiple enquiries.
• Strong organizational and time-management skills.
• Attention to detail and accuracy in maintaining records.
• Ability to maintain confidentiality.
• Basic knowledge of office administration and documentation.
• Ability to work effectively with students, parents, teachers, and administrative staff.
• Professional appearance and positive attitude.

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Language:

• English (Required)

Work Location: In person