Receptionist

Medical Receptionist – Sun Skin Cancer Clinic

Location: Sun Skin Cancer Clinic
Position: Medical Receptionist
Employment Type: Casual / Part-time

Sun Skin Cancer Clinic is seeking a friendly, organised and professional Medical Receptionist to join our team. The successful applicant will be the first point of contact for patients and will help ensure the clinic runs smoothly by providing excellent customer service and efficient administrative support.

Key Responsibilities

• Welcome patients and provide a professional and friendly reception experience.
• Answer incoming telephone calls and respond to patient enquiries.
• Schedule, confirm and manage patient appointments.
• Assist patients with online, telephone and in-person bookings.
• Register new patients and accurately maintain patient details.
• Process Medicare claims, bulk billing and patient payments where applicable.
• Manage patient check-in and check-out.
• Handle correspondence, referrals, reports and other clinical documentation appropriately.
• Liaise with doctors, nurses, pathology, imaging providers and other healthcare services.
• Assist with recalls, follow-up appointments and general patient communication.
• Maintain patient confidentiality and comply with privacy requirements.
• Keep the reception and waiting areas organised and presentable.
• Complete general administrative duties including scanning, filing, emailing and document management.
• Support clinicians and other staff with the day-to-day operation of the clinic.

About You

We are looking for someone who is:

• Friendly, compassionate and confident when communicating with patients.
• Professional and well presented.
• Reliable, punctual and organised.
• Able to manage a busy reception desk and prioritise multiple tasks.
• Comfortable speaking with patients both face-to-face and over the telephone.
• Confident using computers and learning medical practice software.
• Accurate with data entry and attentive to detail.
• Able to maintain discretion and strict patient confidentiality.
• Capable of working independently as well as part of a small healthcare team.

Preferred Experience

• Previous experience in a medical practice, GP clinic or specialist clinic is highly regarded.
• Experience with Best Practice medical software is desirable.
• Knowledge of Medicare billing and medical terminology is advantageous.
• Previous reception or customer-service experience is preferred.

What We Offer

• A welcoming and professional clinic environment.
• Training and support.
• Opportunity to develop experience within a specialised skin cancer clinic.
• Regular interaction with an experienced clinical team.
• Potential for ongoing hours for the right applicant.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience and availability.

Sun Skin Cancer Clinic
Phone: 08 6400 6250
Website: sunskincancerclinic.com.au

Pay: $26.98 – $33.71 per hour

Expected hours: 8.0 – 12.0 per week

Work Location: In person