Receptionist

The Receptionist is responsible for managing the front desk operations of the showroom, welcoming customers, handling inquiries, coordinating visitor support, and ensuring smooth communication between customers and departments. The role requires professional communication, customer service skills, and basic administrative support to maintain a positive showroom experience.

Key ResponsibilitiesFront Office Management

• Welcome and assist walk-in customers professionally.
• Maintain a positive and customer-friendly reception area.
• Attend incoming phone calls and direct them to the concerned department.
• Manage visitor entries and customer records.

Customer Coordination

• Coordinate customer appointments with sales executives and showroom staff.
• Guide customers regarding showroom sections, products, and basic information.
• Handle customer inquiries, complaints, and follow-ups politely.

Administrative Support

• Maintain files, records, and front office documents.
• Prepare and update daily visitor reports.
• Support HR and management with administrative tasks when required.

Communication & Coordination

• Coordinate with sales, accounts, warehouse, and management teams for customer requirements.
• Assist in internal communication.
• Ensure timely information flow within departments.

Showroom Support

• Ensure showroom reception cleanliness and professional appearance.
• Support showroom events, promotions, and customer activities.
• Monitor customer waiting area arrangements.

Required Skills

• Good communication and interpersonal skills.
• Customer handling and coordination ability.
• Professional appearance and attitude.
• Ability to multitask and work under pressure.

Qualification

• Plus Two / Degree preferred.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Experience:

• total work: 6 years (Preferred)

Work Location: In person