Receptionist

We are looking for a polite, confident, and well-presented Branch Receptionist who will be the first point of contact for customers visiting the branch. The role requires excellent communication skills, customer-handling ability, and a professional attitude.

Key Responsibilities

• Greet and welcome customers and visitors with a positive attitude.
• Manage the front desk and maintain a professional reception area.
• Handle incoming calls, answer customer queries, and transfer calls to concerned departments.
• Provide accurate information related to branch services, procedures, and policies.
• Maintain visitor records, appointment schedules, and daily logs.
• Assist customers in filling out basic forms or directing them to the right counters.
• Coordinate with internal teams for smooth customer service.
• Manage courier, mail, and document handling.
• Ensure cleanliness, discipline, and organisation of the reception area.
• Support basic administrative and clerical tasks as needed.

Required Skills & Qualifications

• Minimum qualification: 12th pass / Graduate preferred.
• Good communication skills in Hindi & English.
• Pleasant personality, confident, and customer-friendly attitude.
• Basic computer knowledge (MS Office, email handling).
• Ability to multitask and handle pressure calmly.
• Prior experience in front desk or customer service will be an advantage.

Work Environment

• Professional branch office setup.
• Customer-centric role with continuous interaction.
• Requires punctuality, discipline, and grooming standards.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person