Receptionist

About Us:

Are you a person with a passion for exceptional customer service? CHN Real Estate Group, a top-performing agency in Whitehorse, Victoria, is looking for a friendly and professional Receptionist to be the face of our office.

About the Role：

As our receptionist, you will be the first point of contact for clients, ensuring they receive a warm welcome and professional assistance. You will play a vital role in supporting our team by handling various administrative and organizational tasks to maintain a smooth office operation.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner, taking messages when necessary
• Greet and assist clients, visitors, and agents, ensuring they feel welcomed and attended to
• Respond to emails and general inquiries promptly and professionally
• Schedule and coordinate meetings and appointments
• Maintain and update office databases, ensuring accurate data entry and record-keeping
• Assist with office administrative duties such as filing, photocopying, and document preparation
• Keep the reception, office, and meeting rooms clean, tidy, and organized at all times
• Manage office supplies and order stationery, branding products, settlement gifts, ensuring stock levels are maintained
• Support the sales and property management team with administrative tasks as needed
• Provide administrative supports as needed.

What We’re Looking For

• Strong communication skills (both written and verbal)
• Excellent personal presentation and a positive, professional demeanor
• Proficiency in computer skills, including Microsoft Office (Word, Excel, Outlook)
• Highly motivated, reliable, and punctual with strong attention to detail
• Ability to multitask and stay organized in a fast-paced environment
• A proactive and customer-focused approach to work
• The ability to follow procedures and maintain confidentiality when handling client information
• Fluency in Mandarin is an advantage

Why Join CHN Real Estate Group?

• Work in a dynamic and supportive team
• Gain valuable experience in the real estate industry
• Career growth opportunities within a high-performing and professional environment
• A vibrant office culture with a commitment to excellence
• If you have a passion for real estate and outstanding customer service, we’d love to hear from you!

Apply now and take the next step in your career.