Receptionist

Job Type: Full-Time
Location: TDI, Mohali
Experience: 1–2 Years
Working Hours: 9:30 to 5:30

About the Role

We are looking for a professional, well-presented, and customer-focused Receptionist to be the first point of contact for our company. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to efficiently manage front-desk operations while assisting clients, visitors, and internal teams.

Key Responsibilities

• Welcome and greet clients, visitors, and guests professionally.
• Manage the reception area and ensure it remains organized and presentable.
• Handle incoming calls, WhatsApp messages, and general enquiries.
• Direct visitors and clients to the appropriate department or team member.
• Schedule and coordinate appointments and meetings.
• Maintain visitor records and front-desk documentation.
• Receive, sort, and distribute courier and postal deliveries.
• Assist clients with basic information regarding the company's services.
• Coordinate with internal departments to ensure smooth client handling.
• Maintain records, files, and basic office documentation.
• Assist with administrative and clerical tasks when required.
• Monitor office supplies and communicate requirements to the concerned team.
• Handle confidential information professionally and maintain discretion.
• Perform other front-office and administrative duties assigned by management.

Requirements

• Minimum 12th pass; graduate preferred.
• 1–2 years of experience in reception, front office, customer service, or administration.
• Excellent verbal and written communication skills.
• Good command of English and Hindi; Punjabi will be an advantage.
• Basic knowledge of MS Office, Google Workspace, WhatsApp, and email.
• Professional appearance and confident personality.
• Good organizational and time-management skills.
• Ability to multitask and handle multiple visitors/enquiries efficiently.
• Positive attitude and strong customer-service orientation.
• Ability to work independently as well as with a team.

Preferred Skills

• Experience in an immigration consultancy, education consultancy, travel agency, or professional services office.
• Strong client-handling and interpersonal skills.
• Good telephone etiquette.
• Basic computer and data-entry skills.
• Ability to handle clients from different backgrounds professionally.

Key Qualities We Value

Professionalism | Communication | Confidence | Punctuality | Organization | Customer Service | Responsibility

What We Offer

• Professional and growth-oriented work environment.
• Opportunities to learn and develop administrative and customer-service skills.
• Career growth opportunities based on performance.
• Competitive salary and performance-based incentives, where applicable.

To Apply:
Send your CV to +918909395774, +917986834524, or [email protected] with the subject line “Application – Receptionist.”

Pay: Up to ₹25,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Work Location: In person