Receptionist

About Lions Eye Institute

The Lions Eye Institute (LEI) is a medical research institute that combines world-class scientific research and ophthalmic clinical care with clinics in Nedlands, Murdoch and Midland. Lions Outback Vision delivers regional and remote eye health services across Western Australia and has recently opened an exciting new eye health clinic in Broome in 2021.

The Opportunity

This role is responsible for providing full coverage of reception duties to all visitors and patients at the Kimberley Hub, ensuring a friendly and professional manner whilst providing the highest level of customer service at all times.

This role is being offered on an initial 12-month fixed term basis, with the genuine possibility of further extension.

Key Responsibilities will include.

• Answer, screen and direct incoming phone calls
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Make appointments for patients as directed by Doctors or the Practice Manager
• Receive any incoming deliveries
• Prioritise, manage, direct and distribute incoming telephone calls, mail, email, facsimiles and deliveries.
• Perform accurate data entry
• Organise couriers and deliveries for other staff members
• General office duties including the posting and collection of mail and picking up of office supplies as directed.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Take out and bring in clinic signage each day
• Spot cleaning where necessary (vacuuming, wiping)
• Pick-up / drop off patients when required
• Provide support to the team when required and as directed

Essential Criteria

• Year 12 School Certificate or equivalent competency.
• Current unencumbered WA C class drivers license
• Ability to problem solve.
• Previous customer service or reception experience.

Desirable

• Previous experience with high volume switchboard activities and customer contact.
• Typing and data entry accuracy skills.

In return we will offer;

• A friendly, professional and collaborative working environment
• A strong culture of shared core values
• Competitive remuneration package including generous salary packaging
• Supportive environment with opportunities for professional development
• A range of employee benefits including discounted health insurance and optical discounts

If this sounds like an exciting opportunity that aligns with your experience and career goals, click on the APPLY button to submit your application for this position. For further enquiries or job specific details, please email the recruitment team on; [email protected]

We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Successful applicants will be required to provide a satisfactory National Police Clearance.

Only shortlisted applicants will be contacted.