Receptionist

Watkins Solicitors - Empowering Careers in Family Law

Watkins Solicitors, an award-winning legal firm with departments in Family Law, Education Law, Conveyancing, Judicial Review, and Wills & Probate, is looking for a full-time receptionist to join our Southville team.

About us:

• Legal Aid franchise, serving family clients, judicial review, and education
• Accommodating both Legal Aid and private clients.
• Outstanding reputation as a supportive employer.
• Emphasis on remote, agile, and flexible working opportunities.

The Opportunity: Full-Time Receptionist

An exciting opportunity has arisen to join our existing reception team in the North Street office on a permanent full-time basis. As the first point of contact for our clients, you will play a key role in representing the firm’s values and ensuring a seamless experience for visitors and callers. This role is full time (35 hours a week), Monday to Friday 9am to 5pm. We are looking for someone to start work as soon as possible.

The main responsibilities include but not limited to:

· Greeting clients in a friendly and professional manner.

· Managing phone calls, emails and directing messages to the appropriate departments on a timely basis.

· Being able to use a case management system.

· Dealing with postal duties (including arranging special and recorded delivery items at the Post Office).

· Supporting administrative tasks as required, such as document filing, photocopying and scanning.

· Any other duties which are compatible with the role as directed by the Practice Manager or the Partners.

The Candidate

We are looking for a highly professional and efficient receptionist who prioritises client confidentiality and discretion. Ideally the candidate will have experience in a legal, medical, or other professional environment.

Essential Criteria

· Administration and reception experience

· Proficiency in Microsoft Office (Word, Excel, Outlook)

· Excellent communication and interpersonal skills, including sensitivity when dealing with vulnerable clients

· Strong organisation skills with meticulous attention to detail, the ability to manage own time and multitask

Desirable criteria

· Reception experience within a professional services environment, such a law firm

Our offer

• Competitive salary: £23,500 per annum.
• Location: North Street, Bristol. Due to the nature of the role attendance at the office is required.
• Bike2Work Scheme.
• Opportunities to gain experience in a reputable law firm.
• Training and handover period to ensure a smooth transition into the role.

How to Apply: Please send your CV and a compelling covering letter to Farzana Hasnat at [email protected] . The closing date for this vacancy is Wednesday 14th October 2026. Interviews will be conducted remotely shortly after and may occur sooner if sufficient and suitable candidates are received.

Diversity and Inclusion: Watkins Solicitors welcomes applications from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

We work closely with employees to help them work at their best, including making adjustments such as flexible working, providing equipment or changes to the workplace. All candidates invited to interview have the opportunity to request adjustments to the recruitment process when scheduling your interview. Some options include communication support or breaks.

Pay: £23,500.00 per year

Work Location: In person