Receptionist

Along with your resume, please submit a cover letter that includes the following:

· Why you think you’d be a great fit for this role

· Your salary expectations

Reyes Miller, P.L. is excited to welcome a motivated and passionate Receptionist to join our exceptional firm. If you thrive in a collaborative, dynamic environment, enjoy supporting efficient office operations, and are eager to help clients through some of life’s most important legal matters, this is the perfect opportunity for you!

About our Firm: We are a boutique Family Law Firm with offices in Boca Raton and Coral Gables serving clients throughout South Florida. As a fast-paced law firm, we require our staff to manage multiple priorities efficiently while maintaining a high level of professionalism. We are driven by our E.P.I.C. core values: Excellence, Passion, Integrity, and Creativity.

Our Opportunity: We are seeking an energetic, self-starter, team-oriented receptionist for a full-time position. The successful candidate must be a self-starter who can manage multiple priorities, provide strong administrative support to the Operations Team and on occasion, to the Legal Team. The ideal candidate is detail oriented, energetic, outgoing and able to effectively prioritize multiple tasks.

Working hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. This position is fully remote. However, candidates who reside near our Boca Raton office and are interested in a hybrid position have the option to work in-person. The frequency of in-office days is flexible and will be discussed during the interview phase.

Responsibilities:

· Answer and transfer phone calls, take messages, and ensure messages and calls are directed to the appropriate staff member.

· Handle client intake by answering initial calls, screening potential clients, scheduling consultations, and collecting necessary forms and documentation.

· Make outbound follow-up calls to prospective clients.

· Accurately maintain, track, and document prospective client information and client case information in CRM system.

· Assist with accounts receivable by following up with clients on outstanding balances, and conducting professional collection calls and emails, including ability to handle payment discussions.

· Provide general administrative and clerical support and assist with day-to-day office needs.

· Take detailed and accurate notes during meetings, calls, and client communications, including documenting important information and follow-up items.

· Assist with marketing initiatives.

· Assist with projects and other administrative duties, as assigned.

· Effectively communicate with clients and team.

· Demonstrate professionalism and discretion in handling sensitive and confidential information.

In-Person Responsibilities (only if hybrid):

· Travel to the Boca Raton Office as needed.

· Assist with general office tasks including mail distribution, scanning, copying and printing.

Experience:

· Bilingual in Spanish (REQUIRED)

· Previous receptionist, front desk, customer service, legal assistant, intake, or administrative experience preferred.

· Familiarity with CRMs or case management systems.

· Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.

We look forward to learning more about you!

Pay: From $16.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health savings account
• Paid time off
• Retirement plan

Language:

• Spanish (Required)

Work Location: Remote