Receptionist

Receptionist cum Sales Coordinator

Company: TESX Industries / TES Brand
Location: Panipat, Haryana
Job Type: Full-Time
Working Hours: 9:30 AM – 6:30 PM

Job Role

We are looking for a confident and well-spoken Receptionist cum Sales Coordinator who can manage front-desk responsibilities along with customer calling, lead follow-ups and basic sales coordination.

Key Responsibilities

• Handle reception and front-desk activities professionally.
• Attend and manage incoming customer calls.
• Make outbound sales calls to potential and existing customers.
• Follow up with sales leads and customer enquiries.
• Explain basic product information to customers and identify their requirements.
• Coordinate interested leads with the Sales Team.
• Follow up on quotations, enquiries and pending customer responses.
• Update CRM with call status, follow-up dates, remarks and customer details.
• Handle WhatsApp enquiries and share catalogues/product information.
• Schedule customer callbacks and meetings for the Sales Team.
• Maintain proper records of incoming and outgoing calls.
• Welcome and assist visitors at the office.
• Coordinate with Sales, Admin and Management for day-to-day requirements.

Candidate Requirements

• Graduate in any discipline.
• Freshers as well as experienced candidates can apply.
• Good communication skills in Hindi and basic/professional English.
• Comfortable with sales calling and customer follow-ups.
• Basic knowledge of computer, Excel/Google Sheets and WhatsApp.
• Confident, polite and professional while speaking with customers.
• Good follow-up and coordination skills.
• Candidates with experience in telecalling, inside sales, receptionist, customer support or sales coordination will be preferred.

Preferred Skills

Reception Handling | Telecalling | Sales Calling | Lead Follow-up | CRM Updating | Customer Coordination | WhatsApp Communication | Basic Computer Skills

Industry: Hospitality Products / Hotel Solutions / Manufacturing

Products: Hotel RFID Locks, Digital Safes, Hotel Room Amenities, DND Panels, Energy Saving Switches and other hospitality solutions.

Pay: ₹8,893.66 - ₹17,000.00 per month

Work Location: In person