A
AMSURG
RECEPTIONIST
Skills
UltiProCompliance
8 months ago
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Important information
Contract type:
Permanent
Location:
Panama City, FL, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
| QUALIFICATIONS: | ||||||||
| High School Diploma or GED | ||||||||
| One (1) year of experience, preferably in an Ambulatory Surgery Center (ASC) | ||||||||
| Experience in Endoscopy/Multi-specialty/Ophthalmology/ASC | ||||||||
| Strong knowledge of ICD 10 | ||||||||
| Strong knowledge of CPT (certification preferred not required) | ||||||||
| Ability to speak and understand the English language | ||||||||
| Strong ethical and moral character references | ||||||||
| Basic computer skills | ||||||||
| ESSENTIAL DUTIES AND RESPONSIBILITIES: | ||||||||
| Serves as telephone operator for center; routes incoming calls properly and takes accurate messages when unable to | ||||||||
| connect caller to requested party | ||||||||
| Receives and distributes all mail and special deliveries | ||||||||
| Greets patients and provides necessary paperwork for completion | ||||||||
| Notifies appropriate nursing staff that patient is present after patient has completed paperwork | ||||||||
| Keeps track of patient's family, patient's driver, etc. | ||||||||
| Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care | ||||||||
| or confidentiality | ||||||||
| Prints out all labels, forms, etc., for patient charts and assembles charts before appointment | ||||||||
| Calls appropriate agencies for assistance in case of emergency | ||||||||
| Stamps the back of each check with deposit stamp at time of receipt | ||||||||
| Makes copies of all checks with EOBs in mail, credit card slips, and cash received from patients | ||||||||
| Separates EOBs from checks and attaches orginal EOB to copy | ||||||||
| Issues appropriate receipts when receiving payments by cash or check directly from patients | ||||||||
| Verifies credit cards if used and issues appropriate duplicate receipts | ||||||||
| Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately | ||||||||
| If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate | ||||||||
| payments-received log | ||||||||
| Balances log to cash/checks/credit card payments | ||||||||
| Completes deposit log for patient and insurance payments | ||||||||
| Completes separate deposit log for other types of payments (e.g., refund of overpayment from accounts payable, etc.) | ||||||||
| If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate | ||||||||
| deposit logs | ||||||||
| Balances deposit log to payments-received log less credit card payments | ||||||||
| Gives balanced payments-received log, deposit log,and originals and copies of all cash, credit card slips,and checks | ||||||||
| received to Business Office Manager | ||||||||
| Submits secondary billing in a timely manner with appropriate supporting documentation | ||||||||
| Reviews patient accounts for accuracy and completeness and obtain any missing information | ||||||||
| Demonstrates courtesy and helpfulness toward patients and their families | ||||||||
| Participates in continuing education and other learning experiences | ||||||||
| Shares knowledge gained in continuing education with staff | ||||||||
| Maintains membership in relevant professional organizations | ||||||||
| Seeks new learning experiences by accepting challenging opportunities and responsibilities | ||||||||
| Welcomes suggestions and recommendations | ||||||||
| Regular and predictable attendance | ||||||||
| Performs other duties as assigned | ||||||||
| Cognitive Skills | ||||||||
| Exhibit mental alertness for quality decision making and exercising good judgment | ||||||||
| Ability to multi-task effectively, efficiently, accurately, and with attention to details | ||||||||
| Ability to recognize/define problems, collect data/facts, draw valid conclusions, and correct errors | ||||||||
| Ability to interpret instructions in a variety of forms and deal with abstract and concrete variables | ||||||||
| Communication | ||||||||
| Ability to effectively communicate patient care needs and significant information to healthcare team to | ||||||||
| promote continuity of patient care | ||||||||
| Ability to respond to questions and professionally interact verbally and/or written with managers, co-workers, | ||||||||
| patients, and the general public | ||||||||
| Financial Practices | ||||||||
| Uses Center resources appropriately and avoids wasteful practices | ||||||||
| Reports wasteful practices | ||||||||
| Analyzes work area and makes recommendations for potential cost-effective improvements | ||||||||
| Compliance Program | ||||||||
| Contributes to progress/development of organization's adopted compliance programs | ||||||||
| Performs according to established compliance policies and procedures | ||||||||
| Performance-Improvement Program | ||||||||
| Contributes to the progress and development of the organization's adopted performance-improvement program | ||||||||
| Performs according to established performance-improvement policies and procedures | ||||||||
| Safety/Risk-Management Program | ||||||||
| Adheres to safety policies and procedures in performing job duties and responsibilities | ||||||||
| Maintains responsibility for safe work area by reporting to safety officer or designee observed or suspected safety | ||||||||
| violations, hazards, and policies/procedure non-compliance | ||||||||
| Responds to emergency situations with competence and composure | ||||||||
| Reports observed or suspected medical emergencies, notifies appropriate personnel and responds appropriately | ||||||||
| Identifies Center emergency situations (e.g., fire, disaster) and notifies appropriate personnel and external agencies | ||||||||
| Teamwork | ||||||||
| Work well with others – be a team member | ||||||||
| Report observed or suspected safety violations, hazards, and policy/procedure non-compliance to Safety Officer | ||||||||
| or other designated person, following the Chain of Command | ||||||||
| Participate in staff meetings, in-services, committees, and continuing education as required | ||||||||
| Supports the Center's ideology, mission, goals, and objectives | ||||||||
| Performs in accordance with the Center's policies and procedures | ||||||||
| Conducts self as a positive role model and team member | ||||||||
| Follows the Center's standards for ethical business conduct | ||||||||
| Recognizes patients' rights and responsibilities and supports them in performance of job duties | ||||||||
| MATHEMATICAL SKILLS: | ||||||||
| Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, | ||||||||
| decimals, and percentages | ||||||||
| LANGUAGE SKILLS: | ||||||||
| Ability to understand, read, write, and speak English, if bilingual Center, bilingual language is required. Ability to read, | ||||||||
| analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental | ||||||||
| regulations. Ability to successfully write business correspondence. Ability to effectively present information, | ||||||||
| respond to questions, and professionally interact with healthcare team, clients, vendors, and the general public. | ||||||||
| REASONING ABILITY: | ||||||||
| Demonstrates an ability to recognize and define problems, collect data, establish facts, draw valid conclusions, and | ||||||||
| correct errors. Ability to interpret a variety of instructions and forms to understand abstract and concrete variables. | ||||||||
| Ability to think critically using inductive and deductive reasoning. | ||||||||
| PHYSICAL DEMANDS: | ||||||||
| Ability to sit, stand and walk for long periods of time, i.e., 6-8 hours per day | ||||||||
| Ability to exert maximum muscle force to lift, push, pull, or carry objects up to 50 pounds in weight | ||||||||
| Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously without | ||||||||
| "giving out” or fatiguing | ||||||||
| Ability to perform physical activities that require considerable use of your arms and legs and moving your whole | ||||||||
| body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. | ||||||||
| Ability to position or transport patients, prepare medical procedure rooms, or set up patient care equipment | ||||||||
| Ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position | ||||||||
| Ability to keep or regain your body balance and stay upright | ||||||||
| Ability to exert yourself physically over long periods of time without getting winded or out of breath | ||||||||
| Ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears | ||||||||
| Specific vision abilities for close and distance vision, color vision, peripheral vision, depth perception, and ability to | ||||||||
| adjust focus | ||||||||
| WORK ENVIRONMENT: | ||||||||
| Days and hours of work may vary to meet patient needs | ||||||||
| The Center is a well-lit, ventilated and climate controlled environment. The Center may require decreased lighting to | ||||||||
| meet patient care needs, such as laser rooms and some OR/Procedure rooms | ||||||||
| Staff will work with medical and office equipment, some of which will have moving parts | ||||||||
| Noise level is usually quiet to moderate | ||||||||
| Staff may have exposure to blood and other potentially infectious body fluids and materials or toxic chemicals and | ||||||||
| cleaning solutions | ||||||||
| The Center procedure rooms are often small, and due to equipment may have little room to work around and may | ||||||||
| necessitate reaching, pulling, pushing | ||||||||
| Staff will work in close proximity to patients and co-workers | ||||||||
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