Receptionist

POSITION SUMMARY:

The receptionist serves as the first point of contact for visitors and callers, providing a warm and professional welcome, efficiently managing incoming calls, and promptly notifying staff of visitor arrivals. This role also performs a variety of clerical and administrative duties to ensure the smooth and organized operation of the office.

Key Responsibilities:

· Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.

· Manage the front desk area, ensuring it is clean, organized, and presentable.

· Answer, screen, and forward incoming phone calls.

· Take and relay accurate messages to appropriate staff members.

· Handle general inquiries and provide information as needed.

· Operate office equipment such as computers, photocopiers, and fax machines.

· Maintain a visitor log and issue visitor badges and ensure that all visitors sign in and out and follow office security protocols.

· Inform staff members of visitor arrivals and direct visitors to the appropriate locations.

· Receive, sort, and distribute incoming mail and packages.

· Assist with data entry, filing, and other clerical tasks as needed.

· Manage office supplies inventory, ensuring that stock levels are maintained.

· Post calendars and add meetings for the Conference Room.

· Report any suspicious activity in the office or parking lot.

· Performs other tasks as assigned.

Qualifications & Requirements:

Education:

High school diploma or equivalent; some college coursework or an associate's degree is a plus.

Experience:

Previous experience as a receptionist or in a customer service role is preferred.

Skills:

· Possesses excellent verbal and written communication skills, strong organizational and multitasking abilities, proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook), and always maintains a professional appearance and demeanor.

· Organized and detail-oriented professional with strong verbal, written, and interpersonal communication skills, able to work effectively both independently and as part of a team, and perform well under pressure in fast-paced environments.

· Meet established timelines, seeks feedback to improve performance, and demonstrates a positive, “can do” attitude

· Learn and develop new skills, and is resourceful and enthusiastic in responding to new challenges

· Deliver high quality services, accept responsibility, and take action to address quality issues, and help operations

· Adhere to a standard of ethical conduct that promotes trust and open communication, earn trust by living up to commitments

· Proficient in Microsoft Office Suite and accounting software

· Excellent organizational skills and attention to detail

· Maintain confidential and meticulous records

· Contributes to team effort and completes other duties as assigned.

Work Environment:

This position is primarily based in an office setting, with occasional visits to the machine shop as needed. The receptionist will spend extended periods seated at a desk, working on a computer, and interacting with staff and visitors in a professional office environment.

OTHER REQUIREMENTS:

· Verbal Communication, Functional and Technical Skills, Coordination,

· Manual Dexterity (use of hands), Physical Strength (lift/move up to 20 lbs.), Physical Stamina (stand for extended periods)

· Exposure to moving mechanical parts, vibration, airborne particles, chemicals, and/or fumes

· Warehouse temperatures fluctuate due to weather conditions

· Noise level can be loud, at times

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Temple, TX 76501 (Required)

Ability to Relocate:

• Temple, TX 76501: Relocate before starting work (Required)

Work Location: In person