Receptionist

Receptionist

More Than Just Answering the Phone

The front desk is where the day starts. Visitors arrive, calls come in, questions need answering, and someone needs to make sure everything is handled professionally. We’re looking for a Receptionist in Cleveland who enjoys being around people, stays organized when things get busy, and can make a great first impression.

This role would suit someone who likes variety in their day. You’ll be the first point of contact for visitors and callers while also helping with the administrative tasks that keep the office running smoothly.

Day to Day

• Welcome visitors and provide a friendly, professional first impression
• Answer incoming calls, take messages, and direct enquiries to the appropriate team
• Respond to general questions and provide basic information when needed
• Manage appointments, meeting schedules, and visitor information
• Receive and distribute incoming mail, packages, and office deliveries
• Keep reception and shared areas organized and presentable
• Update contact details, visitor records, and other office information
• Assist with filing, scanning, printing, and basic document preparation
• Help coordinate meeting rooms and prepare for scheduled visitors
• Communicate with different departments to make sure requests are handled promptly
• Complete general administrative tasks and provide support to the wider office team
• Handle sensitive information professionally and maintain confidentiality

What’s Important

You’ll need strong communication skills, a professional approach, and confidence speaking with visitors and callers. Basic computer skills, including email and common office programs, are also important.

Previous reception, front desk, administrative, customer service, office, or hospitality experience is useful, although training on our systems and procedures will be provided.

We’re looking for someone who is welcoming and dependable, but also organized enough to manage several small tasks throughout the day without losing track of the details.

Working Week

Monday to Friday
8:30am–5:00pm
Full-time, permanent
Office-based in Cleveland, OH

Please apply with your current resume to be considered for the Receptionist position.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable law.

Pay: $19.45 - $24.24 per hour

Benefits:

• 401(k)
• Life insurance
• Paid time off
• Parental leave

Work Location: In person