Receptionist

Hospital Receptionist – Nalam Hospital, Theni

Nalam Hospital, Theni is looking for a friendly, professional, and patient-focused Receptionist to manage the hospital front desk, patient enquiries, appointments, and day-to-day reception activities.

Qualification

• Any Degree from a recognized institution.
• Freshers are most welcome to apply.
• Experience in hospital reception, front office, customer service, or healthcare administration will be an advantage.
• Good spoken and written communication skills.
• Knowledge of Tamil and English is preferred.

Key Responsibilities

• Manage the hospital reception and front desk.
• Greet and assist patients, attendants, and visitors professionally.
• Handle patient enquiries, telephone calls, WhatsApp messages, and appointments.
• Register patients and maintain accurate patient records and details.
• Coordinate OP appointments, doctor consultations, and patient visits.
• Guide patients and attendants to the appropriate departments, doctors, and services.
• Coordinate with doctors, nurses, billing, pharmacy, laboratory, and other hospital departments.
• Handle basic billing, payment, receipts, and enquiry-related activities when required.
• Maintain front office records, appointment schedules, and daily reports.
• Ensure a clean, organized, and welcoming hospital reception area.
• Support general hospital administration and customer service activities.

Required Skills

• Excellent communication and interpersonal skills.
• Good patient handling and customer service skills.
• Polite, friendly, and professional attitude.
• Basic knowledge of MS Office, computer operations, and hospital software.
• Good telephone etiquette and appointment management.
• Ability to work in a hospital environment and handle patients professionally.
• Good coordination, teamwork, and problem-solving skills.

Pay: ₹8,800.00 - ₹24,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person