Receptionist

Job Description – Receptionist

Position: Receptionist
Department: Administration / Front Office
Experience: 1–3 Years
Employment Type: Full-Time
Location: Al Barsha

Job Summary

We are looking for a friendly, professional, and well-organized Receptionist to manage the front desk and provide excellent support to visitors, clients, employees, and management. The candidate will be responsible for handling calls, visitors, correspondence, and day-to-day front-office activities.

Key Responsibilities

• Welcome and greet visitors, clients, and guests in a professional and courteous manner.
• Manage the reception/front-desk area and ensure it is clean and well-maintained.
• Answer, screen, and direct incoming telephone calls appropriately.
• Handle incoming and outgoing emails, courier, and other correspondence.
• Maintain visitor records and issue visitor passes when required.
• Coordinate appointments, meetings, and visitor schedules.
• Receive and distribute courier, parcels, and important documents.
• Maintain records, registers, and other front-office documentation.
• Coordinate with different departments for visitor requirements and administrative activities.
• Assist employees and management with basic administrative support.
• Maintain office contact lists and other required information.
• Monitor office supplies and inform the administration team when stock needs replenishment.
• Handle basic queries from visitors and direct them to the appropriate department/person.
• Maintain confidentiality of company and employee information.
• Support HR/Admin with general office coordination and other assigned tasks.

Required Skills

• Excellent communication and interpersonal skills.
• Pleasant and professional personality.
• Good English and Hindi communication skills.
• Basic knowledge of MS Office, Excel, Word, and email.
• Good telephone etiquette.
• Strong organizational and time-management skills.
• Ability to handle multiple tasks efficiently.
• Professional appearance and positive attitude.
• Ability to remain calm and polite while handling visitors and calls.

Qualifications

• Graduate in any discipline preferred.
• 1–3 years of experience in reception, front office, administration, or customer service.
• Freshers with excellent communication skills may also be considered.

Key Performance Indicators (KPIs)

• Professional visitor and customer handling.
• Effective call and appointment management.
• Accuracy of records and documentation.
• Timely handling of correspondence and courier.
• Front-office discipline and presentation.
• Internal and external communication quality.

Contact - 8264329372

Pay: AED2,500.00 - AED4,000.00 per month

Work Location: In person