Receptionist

Job Title: Receptionist
Reports To: Administrative Manager / Office Manager
Location: Ojodu Berger

Salary: 70,000

Work Schedule: 3 days in and Out

Job Summary

We are seeking a professional, friendly, and well-organized Receptionist to serve as the first point of contact for visitors, clients, and staff. The successful candidate will manage front-desk operations, handle calls and correspondence, welcome visitors, and provide administrative support to ensure smooth daily office operations.

Key Responsibilities

• Welcome and attend to visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls appropriately.
• Receive and respond to emails, inquiries, and other correspondence.
• Manage the reception area and ensure it remains clean, organized, and presentable.
• Register and maintain records of visitors and appointments.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Receive, sort, and distribute incoming mail, packages, and documents.
• Provide accurate information about the organization, services, and office procedures.
• Direct visitors to the appropriate department or staff member.
• Maintain accurate records, logs, and basic administrative documents.
• Assist with photocopying, printing, scanning, filing, and other administrative tasks.
• Monitor office supplies and notify the appropriate person when replenishment is required.
• Handle basic customer complaints or inquiries and escalate complex issues appropriately.
• Support the Administrative/HR team with general office duties when required.
• Maintain confidentiality of company and client information.
• Perform other duties assigned by the supervisor or management.

Requirements

• Minimum of SSCE/OND/HND/B.Sc. in Business Administration, Office Administration, Communications, or a related field.
• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Administrative Assistant is an advantage.
• Good knowledge of Microsoft Office tools, including Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Professional appearance and excellent interpersonal skills.
• Good organizational and time-management abilities.
• Ability to multitask and work effectively under pressure.
• Strong customer-service orientation.
• Must be polite, confident, punctual, and professional.

Key Competencies

• Customer service
• Communication skills
• Telephone etiquette
• Organization and time management
• Attention to detail
• Professionalism
• Problem-solving
• Confidentiality
• Teamwork

Job Type: Full-time

Pay: ₦70,000.00 per month

Work Location: In person