Receptionist

Job Type: Part-time

Sycamore Heights Health and Rehabilitation is seeking a friendly, professional, and customer-focused Receptionist to join our team!

In this vital role, you’ll be the first point of contact for our residents, families, staff, and visitors — helping to create a warm, positive, and organized environment every day. As our Receptionist, you’ll work closely with employees, residents, and their families to ensure outstanding customer service and smooth front-desk operations. You’ll assist with a variety of administrative tasks, manage phone calls, greet guests, and support the facility’s daily functions as directed by the Administrator.

The ideal candidate is personable, dependable, and able to multitask in a busy, people-centered environment. Your smile, professionalism, and attention to detail will help make every experience at Sycamore Heights welcoming and seamless!

If you enjoy helping others, take pride in creating a great first impression, and want to be part of a supportive and caring team, we’d love to meet you!

Responsibilities

• Answers telephones and directs the caller to the appropriate employee.
• Pages employees when they have a phone call.
• Transfers a caller to an employee's voicemail (if equipped) or takes a message when the employee is unavailable.
• Greets and directs visitors to their desired destinations.
• Provides callers with information, such as facility address, directions, and location.
• Receives, sorts, and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assists with other related administrative support and clerical duties such as copying, faxing, filing, and other duties as assigned.
• Must be able to multitask.

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of Microsoft Outlook, Excel, and Word is a plus.
• A high school diploma or GED is required, or equivalent work experience.

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.