Receptionist

Overview

We are looking for a friendly, dependable, and organized Veterinary Receptionist to join our team. The ideal candidate is compassionate, professional, comfortable in a fast-paced environment, and able to provide excellent customer service to both clients and their pets.

Responsibilities

• Check in clients while obtaining an accurate weight for pets that come in.
• Manage a multi-line phone system, directing calls efficiently and professionally while using proper phone etiquette.
• Schedule appointments and maintain an organized appointment calendar for multiple doctors.
• Handle incoming and outgoing correspondence between doctors and clients, including emails and phone messages, with accuracy and timeliness.
• Maintain an organized front desk area, including managing office supplies and ensuring cleanliness.
• Utilize office management software, such as Microsoft Office, spreadsheets, and productivity tools, to support daily operations.
• Perform data entry tasks with a high level of accuracy, including updating client records and maintaining filing systems.
• Collect payments and accurately process transactions.

Qualifications

• Proven ability to clearly communicate with veterinarians, technicians, and other team members.
• Proven clerical or office experience with strong organizational skills and attention to detail.
• Previous veterinary reception experience preferred.
• Personal assistant or front desk experience is advantageous for success in this role.
• Excellent literacy and technical proficiency.
• Strong customer service orientation with outstanding phone communication skills and professional phone etiquette.
• Demonstrated ability to multitask efficiently while maintaining high productivity levels.

Starting Pay based on experience and qualifications

Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for motivated individuals eager to grow their skills while making a meaningful impact.

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off

Application Question(s):

• Ability to work 8:15am-6:00pm 4 days a week (M-F) with one day off during the week, Every other Saturday 9:00am-1:00pm (Sundays office is closed)

Shift availability:

• Day Shift (Required)

Work Location: In person