Receptionist

We are currently recruiting for a Receptionist.

PRIMARY PURPOSE: The Receptionist provides general office support by managing front desk operations and handling a variety of clerical, administrative, and security tasks. This role serves as the primary point of contact for visitors and clients, coordinates office communications, manages supply inventory, and collaborates with internal departments and external service vendors to ensure efficient building operations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Front Desk & Visitor Management: Welcome and greet visitors, direct them appropriately, and notify personnel of visitor arrival. Maintain a clean and safe reception area.
• Communication & Clerical Support: Answer, screen, and direct phone calls to the appropriate personnel or department. Perform general clerical duties including photocopying, faxing, filing, scanning, and sending out communications or notifications to office staff.
• Security Coordination: Manage reception security by following established procedures, monitoring the visitor logbook, issuing visitor badges, and observing front desk security monitors.
• Facilities & Logistics Support: Coordinate conference room calendars and scheduling, ensuring rooms are clean and orderly at all times. Set up VIP refreshments and snacks or order lunches for visitors and clients. Assist the maintenance department with scheduling large-scale deliveries, communicate with service vendors, and assist with building or tenant issues.
• Mail & Shipping Operations: Receive, sort, date-stamp, and forward all incoming mail to the appropriate department or associate. Log and coordinate the pickup and delivery of express mail (FedEx, UPS, and USPS) and collect/send outgoing company mail.
• Cross-Functional Projects: Support company events and assist the Human Resources, Operations, and Maintenance departments with special projects and other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

• Education: High school diploma or equivalent is required.
• Experience: A minimum of 1–2 years of administrative or general office support experience is required.
• Technical Skills: Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Core Competencies: Strong oral communication and organizational skills. Proven ability to multi-task, prioritize work, and effectively manage tasks in a fast-paced environment.
• Licensure: Must possess a valid driver’s license.

BENEFITS OFFERED:

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefit packages, and outstanding advancement opportunities. For this reason, we offer a comprehensive benefits plan including the following:

• Competitive overall compensation package
• Career enhancement and growth opportunities
• 401(k)
• Medical, dental, and vision coverage
• Life/AD&D insurance
• Accident/critical illness insurance
• FSA and HSA accounts
• Competitive paid time off
• Professional development/tuition reimbursement
• Continuing education and career certification
• Employee engagement activities
• Service recognition compensation
• Work/life resources

FCE is an equal opportunity employer and is committed to creating an inclusive and diverse workplace.