Receptionist

Receptionist — Full-Time

Athena Clinical Wellness & Beauty | Hanover, ON

Pay: $18.50 per hour

Athena Clinical Wellness & Beauty is looking for a friendly, organized, and dependable Receptionist to support our front desk and help clients feel welcome.

Our business offers foot care and beauty services. You will help clients book appointments, support our service providers, and keep daily operations organized. This is an administrative and customer-service role, not a clinical position.

What you’ll do

• Welcome clients, check them in, and help them prepare for their appointments.
• Answer telephone calls, emails, and appointment enquiries professionally.
• Book, confirm, reschedule, and cancel appointments.
• Keep the calendar organized and communicate schedule changes to the team.
• Explain service options, prices, and booking procedures using information provided by the clinic.
• Help clients complete intake forms and keep contact information accurate.
• Process payments, issue receipts, and assist with checkout and rebooking.
• Follow up on appointment requests, cancellations, and available openings.
• Pass clinical questions or concerns to the appropriate nurse or provider.
• Maintain client confidentiality and handle records carefully.
• Help keep the salon clean and welcoming through light daily cleaning, including tidying reception and shared areas, wiping surfaces, sweeping as needed, emptying garbage, and restocking everyday supplies.
• Assist with everyday administrative tasks.

What we’re looking for

• Friendly, respectful communication and a helpful attitude.
• Strong organization, attention to detail, and reliable follow-through.
• Confidence using computers, email, and online booking systems.
• Ability to manage several tasks while remaining calm and professional.
• Comfort assisting clients of different ages, including seniors.
• Willingness to learn about our services, help maintain a tidy workplace, and work closely with the team.

Previous experience in reception, customer service, a clinic, or a salon is an asset. A medical background is not required.

How to apply

Apply through Indeed with your résumé and a brief introduction explaining your relevant experience and availability to start.

Pay: $18.50 per hour

Work Location: In person