Receptionist

Audy Dental has been serving patients in Indonesia for more than 17 years with 60+ branch clinics in Jabodetabek, Karawang, Bandung, Semarang, and Surabaya. Audy Dental serves more than 30.000+ patients every month.

Job responsibility:

• Schedule and manage patient appointments and attendance follow-ups
• Deliver high-standard front desk hospitality, provide clear service and cost information, and handle patient inquiries or complaints professionally
• Process daily transactions accurately and manage insurance claim verification
• Monitor and manage front-desk product stock through regular stock opnames
• Inform patients about ongoing promotions and programs

Job Qualifications:

• Min. Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred).
• Minimum 1 year of experience as a Receptionist/Frontliner (Healthcare or Dental Clinic background is a plus).
• Excellent communication, problem-solving, and service-oriented attitude.
• Tech-savvy and experienced in transaction administration/software.