Receptionist

Job Responsibilities – Receptionist

• Front Desk Management: Welcome and greet students, parents, visitors, and guests professionally.
• Call Handling: Receive incoming calls, answer general queries, and transfer calls to the concerned department.
• Visitor Management: Maintain visitor records and guide visitors to the appropriate department or office.
• Student Support: Provide basic information regarding admissions, courses, fees, examinations, and college activities.
• Record Maintenance: Maintain registers, appointment records, incoming and outgoing correspondence, and other front-office documents.
• Communication: Receive and forward messages, emails, letters, and official documents to the concerned staff.
• Appointment Scheduling: Coordinate appointments and meetings with the Principal, HODs, and other officials.
• Admission Support: Assist the admission team with enquiries, student follow-ups, and documentation when required.
• Office Coordination: Coordinate with different departments to ensure smooth daily administrative operations.
• Professional Conduct: Maintain discipline, confidentiality, punctuality, and a professional appearance at the reception area.

Required Qualifications and Skills

• Minimum qualification: 12th pass or Graduate.
• Basic computer knowledge, including MS Office and email.
• Good communication skills in Hindi and English.
• Polite behaviour, a positive attitude, and a presentable personality.
• Ability to maintain records and handle multiple tasks efficiently.

Key Performance Indicators (KPIs)

• Proper maintenance of visitor and call registers.
• Timely handling of enquiries and communication.
• Professional behaviour with students, parents, and visitors.
• Accurate documentation and effective coordination with departments.

Pay: ₹8,800.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person