Receptionist

Coylumbridge

Location: Aviemore, PH22 1QN, United Kingdom

Address: Inverness-shire

INDHP

We're seeking a Receptionist to join our team at The Coylumbridge Hotel, a well-established resort offering a spa, dining, pools, and more. This family-friendly hotel is conveniently located near the A9 and close to towns like Aviemore. We also offer staff accommodation, making it an ideal workplace for those seeking work away from the large cities.

Benefits include:

• An attractive salary
• Career development opportunities throughout the UK
• Significant staff discount rates when staying at one of our 60 hotels in the UK
• 50% discount off food and drink if staying at one of our hotels
• Friends and family hotel stay discounts
• Reduced membership at our Leisure clubs
• Free meals on duty (when applicable)
• Employee referral scheme
• Auto enrolment pension scheme

Your duties will include:

• Welcoming guests and checking guests in and out on front of house system
• Advising guests and visitors about the facilities on site.
• Being the point of contact for our guests during their stay
• Answering the telephone, making reservations, taking payments, reconciling the shift and balancing floats.

The successful candidate will be organised, punctual and well presented, with excellent communication and customer service skills. Previous Front of House or customer facing experience would be advantageous. Experience using Opera Cloud PMS would be beneficial but is not essential as full training will be provided.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

Application question(s):

• Have you worked successfully as a Receptionist before, using Opera Cloud?
• Have your previous roles been in a hotel/resort of a similar size (150 rooms plus)?
• Do others see you as a great communicator, including in challenging situations?

Work authorisation:

• United Kingdom (required)

Work Location: In person