Receptionist

We are dedicated to fostering a dynamic and inclusive work environment where professionals can thrive. At CCMC, you will find a supportive culture that values collaboration, innovation, and personal growth. If you are inspired to help make a meaningful impact in the lives of our patients and the communities we serve, CCMC is the place for you. Consider joining us in our mission to provide exceptional care by applying today.

Opportunity Summary:

The Receptionist serves as the central point of coordination between patients and clinical staff, ensuring efficient front office operations and a positive patient experience. This role is responsible for patient check-in/check-out, maintaining accurate demographic and insurance information, scheduling, communication, and front-end billing support. The position ensures operational continuity so clinical, billing, and administrative teams can function effectively.

Benefits & Rewards

• Generous Paid Time Off
• Paid Holidays
• Regular employment, consistent pay
• Health, Dental, Vision
• Employer Retirement Contributions
• Professional Development & Continuing Education Opportunities
• Employer-paid Life Insurance
• Access to Voluntary Long and Short-Term Disability Insurance
• Access to additional Voluntary Life Insurance
• Access to AD&D Insurance
• Paid on the job training
• Join a diverse and caring team
• Yearly uniform stipend
• Yearly CCMC health allowance

Essential Duties:

Patient Check-In / Check-Out & Front Desk Operations

• Greet patients and verify identity, demographics, and insurance information
• Collect copays, balances, and required documentation
• Notify clinical staff of patient arrival
• Schedule follow-up appointments and provide visit summaries
• Ensure accurate entry and updating of patient information in EHR/PM systems
• Maintain patient flow and minimize wait times

Insurance Eligibility & Verification

• Verify insurance eligibility prior to appointments via payer portals
• Ensure accurate insurance data entry to prevent billing errors and denials
• Troubleshoot discrepancies and communicate issues to billing staff
• Maintain compliance with insurance policies and procedures

Scheduling & Patient Coordination

• Manage appointment scheduling and clinic flow
• Coordinate virtual and in-person appointments
• Communicate with patients regarding appointment logistics, delays, or changes

Documentation & Pre-Visit Preparation

• Print, organize, and label patient paperwork prior to appointments
• Review records to ensure required documentation is completed
• Update patient-submitted information from online systems

Front-End Billing & Administrative Support

• Review front-end insurance denials and update information accordingly
• Process payments and maintain cash handling procedures
• Assist with medication-related documentation and distribution (as applicable)

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person