Receptionist

Job Title: Receptionist

Organisation: Mindport Carevilla

Location: Pangappara, Sreekaryam, Thiruvananthapuram

About Mindport Carevilla

Mindport Carevilla, located in Trivandrum, Kerala, is a unique psychotherapy and mental wellness centre where Psychiatrists, Clinical Psychologists, and Psychologist Consultants work together under one roof. We provide therapy and counselling support to individuals and families dealing with concerns such as depression, anxiety, work-related stress, adolescent issues, substance abuse, relationship challenges, psycho-oncology, and more. Mindport also conducts mindfulness training workshops and wellness programmes for educational institutions and corporate organisations.

Job Summary

We are looking for a polite, professional, and well-presented Receptionist to manage the front desk and act as the first point of contact for patients, caregivers, and visitors. The role requires calm communication, empathy, and strong people-handling skills in a sensitive healthcare environment.

Key Responsibilities

· Greet patients, visitors, and caregivers in a warm and professional manner

· Handle incoming calls and walk-in enquiries with clarity and patience

· Schedule and manage consultation appointments efficiently

· Maintain enquiry records and basic front-office documentation

· Guide visitors regarding consultation procedures and waiting time

· Coordinate with doctors, therapists, and internal teams for smooth operations

· Maintain confidentiality and professionalism at all times

· Keep the reception area clean, organised, and presentable

Eligibility & Requirements

· Graduate in any discipline

· Good communication skills in English and Malayalam

· Pleasant personality with strong interpersonal skills

· Ability to handle people calmly in emotionally sensitive situations

· Basic computer knowledge (email handling, MS Word, Excel)

Preferred Experience: - Previous experience as a receptionist or front-office executive in hotels, jewellery showrooms, hospitals, clinics, or wellness centres will be an added advantage

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person