Receptionist

About Us

We are an established Orthodontic practice of over 30 years.  We take pride in providing the highest quality orthodontic care available in the market today, and we consistently deliver exceptional results for each and every patient. We have long been a respected community member in the Perth area, with orthodontic clinics situated in Booragoon, Subiaco and Broome.

We are considered to be leaders in the field and are trained to provide expert, cost-effective care to our patients.

The Role

We are looking for someone we can train from the ground up.  The primary responsibility of this role is to welcome patients and their families to our practice (In person and over the phone), coordinate appointments, provide administrative support, process accounts through Hicaps/Eftpos and assisting with patient enquiries to ensure the smooth running of the practice.

What We Are Looking For

We are looking for someone to join our amazing Administration team based in Booragoon primarily. Shifts may be scheduled at our Subiaco practice when required so flexibility to work in both locations is required.

To be successful in this role you need to love working with people and providing excellent customer service each and every day with a friendly and welcoming smile to all who visit us.  That is our number one key requirement and from there we will provide extensive training for the role.

You will also need to be someone who enjoys a fast paced work environment where you are often juggling calls, in person patients and administration work.

We make sure that each and every visit is a pleasant and professional experience for our patients and in order to achieve that some other important attributes to be successful in this role include:

• Attention to detail
• Excellent written and spoken communication skills
• Excellent presentation
• Be reliable, punctual and self motivated
• A pleasant phone manner
• Proficient with Microsoft office, email and general computer skills
• Experience in administration and customer service

Why You Should Apply

This is a genuine career opportunity and could be the start of a fulfilling and exciting new chapter with extensive training and development for the right candidates as well as progression opportunities within our practice.

We have a great culture.  Our team cares about our patients and each other.  We look for people who are friendly, respectful and engaging to create a great atmosphere for the whole team.  We have regular events and love to celebrate our team whenever we can.  So far this year we have had a Breast Cancer pink day. PJ day and Christmas in July.

Last but not Least

If the idea of providing amazing customer service to our patients in a respectful and caring environment sounds appealing to you and you love a busy role, then we would love you to apply!

We think cover letters tell your story in a way that a resume doesn't and enjoy learning about you and why you are interested in joining our team.  For this reason, applications with a cover letter will be considered first.

To learn more about what we do, please visit our website www.theorthodontists.com.au