Receptionist

• Welcome clients and visitors warmly and guide them to the appropriate team member.
• Handle incoming calls, WhatsApp messages, and general enquiries professionally.
• Schedule appointments for immigration consultants and maintain appointment records.
• Provide basic information about visa consultancy, study abroad, and immigration services.
• Maintain client details, enquiry records, and daily follow-up lists.
• Enter client information accurately into Excel sheets or the company's CRM system.
• Manage emails, photocopies, scanning, printing, and other documentation work.
• Coordinate with counsellors and documentation staff to ensure smooth client handling.
• Keep the reception area clean, organized, and welcoming.
• Follow up with clients regarding appointments and pending visits, as instructed by the team.
• Maintain confidentiality of clients' personal information and documents.

Required Skills

• Good verbal communication and interpersonal skills.
• Basic knowledge of MS Office, email, internet browsing, and data entry.
• Familiarity with WhatsApp Business and CRM software will be an advantage.
• Professional attitude and a polite manner when dealing with clients.
• Good organizational skills and attention to detail.
• Ability to handle multiple tasks and manage appointments efficiently.
• Basic understanding of immigration or visa consultancy services is preferred.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person