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Arjun Nitendra Chaudhary
Receptionist
8 days ago
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Important information
Contract type:
Permanent
Salary:
₹150,000 – ₹250,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
- Front Desk Executive / Receptionist – Alpha Aesthetics
- Alpha Aesthetics is a premium aesthetic medicine clinic specializing in Skin, Hair & Lasers. We are looking for a well-groomed, confident and patient-friendly Front Desk Executive to join our clinic in Malad West, Mumbai.
- Key Responsibilities:
- • Welcome and assist patients professionally
- • Manage patient appointments and daily schedules
- • Handle incoming calls, WhatsApp enquiries and patient queries
- • Coordinate appointments between patients, doctors and clinic staff
- • Maintain patient records and ensure accurate data entry
- • Handle billing, payments and basic cash/UPI coordination
- • Follow up with patients regarding appointments and enquiries
- • Coordinate treatment-related enquiries as instructed by the doctor
- • Explain suitable treatment packages, clinic services and ongoing offers to patients as per clinic guidelines
- • Recommend and sell appropriate treatment packages based on patient requirements and doctor recommendations
- • Follow up with prospective patients and convert eligible enquiries into consultations and treatment bookings
- • Maintain patient confidentiality and professional communication
- • Maintain front-desk cleanliness and organization
- • Coordinate with therapists and clinic staff for smooth patient flow
- • Maintain enquiry records, package sales details and follow-up status
- • Support the clinic in providing a premium patient experience
- Candidate Requirements:
- • 1–3 years of experience preferred
- • Experience in a dermatology, aesthetic, cosmetology, dental, plastic surgery or healthcare clinic will be an advantage
- • Experience in explaining and selling treatment packages, memberships or healthcare services will be preferred
- • Excellent communication and interpersonal skills
- • Good spoken English and Hindi
- • Basic computer and MS Office/Google Workspace knowledge
- • Comfortable using WhatsApp for patient communication
- • Pleasant personality and professional grooming
- • Good organizational skills and attention to detail
- • Ability to handle multiple responsibilities in a busy clinic environment
- • Patient, polite and service-oriented approach
- • Comfortable with patient counselling, follow-ups and ethical sales conversations
- What We Offer:
- • Professional and premium clinical environment
- • Opportunity to work in the field of aesthetic medicine
- • Learning exposure to skin, hair and aesthetic procedures
- • Performance-based growth opportunities
- • Supportive and professional work environment
- Job Type: Full Time
- Location: Malad West, Mumbai
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