Receptionist

Position: Receptionist

Location: M&S Bank, Chester

End Client: HSBC / M&S

Assignment Duration: 16 November 2026 – 31 January 2027

Hours: 22 hours per week

Role Summary

The main function of the Receptionist is to provide high-level administrative support by conducting research, handling information requests, and performing clerical functions.

The successful candidate will provide reception and administrative support, including greeting and directing visitors, managing incoming calls and enquiries, handling courier deliveries and packages, maintaining visitor logs and security passes, coordinating meeting rooms and equipment, and providing general administrative support.

Key Responsibilities

• Greet and direct visitors.
• Provide information and answer incoming telephone calls or switchboard enquiries.
• Receive and send packages via couriers.
• Maintain visitor logs, call records, and issue security passes or badges.
• Coordinate and maintain boardroom schedules and meeting room equipment.
• Provide administrative support including typing, filing, photocopying, binding documents, mail distribution, and preparing mailers.
• Conduct general clerical duties and assist with additional administrative tasks as required.

Key Skills & Experience

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and work independently.
• Strong organisational skills and the ability to manage time effectively.
• Ability to keep information organised and confidential.
• Previous experience using Microsoft Word, Excel, and PowerPoint.
• Front of house and customer engagement experience.
• Previous experience in a reception, front of house, customer service, or administrative support role.
• Experience working in a professional office environment would be advantageous.

Working Pattern

Flexible part-time working arrangement:

• Week 1: 3 days
• Week 2: 2 days
• 8 hours per day with a 1-hour unpaid lunch