Receptionist

RECEPTIONIST-P

Wellsential Health is the largest Texas-based non-profit, skilled nursing organization, representing more than 65 skilled nursing and rehabilitation centers across the state. Our mission is to make better health and wellness possible for all Texans by delivering compassionate, high-quality care in the communities we serve. As a non-profit partner, we reinvest in our residents, our facilities, and our people—because our purpose is care, not profit.

Our team members are dedicated professionals who bring heart, integrity, and commitment to improving quality of life every day. At Wellsential Health, we believe caring for our team is just as important as caring for our residents. When our team members feel supported, valued, and well cared for, they can provide the highest level of care in return. If you’re looking for meaningful work where you can make a lasting impact, Wellsential Health is the place to grow your career and serve with purpose.

Primary Responsibilities

The Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.

Essential Functions

• Answer telephone calls in a timely and pleasant manner
• Assist with mail distribution
• Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator
• Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner
• Assist with updating employee phone list as needed
• Assist with mailing out monthly resident statements for room and board
• Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.
• Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facility
• Assists in verification of EPLS and OIG for vendors (initial, monthly & annually)
• Perform other duties and tasks as assigned by the Business Office Manager

Educational/Training Requirements

• High School diploma or equivalent is required

Licensing Requirements

• None

Experience Requirements

• Excellent oral/written communication skills
• Knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent organizational and customer service skills

Physical Demands

The physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting- 1-25 lbs — Frequently
• Lifting - 25-50 lbs — Rarely
• Lifting - 50+ lbs — Rarely
• Carrying - 1-25 lbs — Frequently
• Carrying - 25-50 lbs — Rarely
• Carrying - 50+ lbs — Rarely
• Pushing/Pulling - 1-25 lbs — Rarely
• Pushing/Pulling - 25-50 lbs — Rarely
• Pushing/Pulling - 50+ lbs — Rarely
• Sliding/Transferring - 1-25 lbs — Rarely
• Sliding/Transferring - 25-50 lbs — Rarely
• Sliding/Transferring - 50+ lbs — Rarely
• Standing — Rarely
• Sitting — Frequently
• Walking — Occasionally
• Speaking — Frequently
• Driving — Rarely
• Balancing/Climbing — Rarely
• Stooping/Kneeling — Rarely
• Crouching/Crawling — Rarely
• Reaching — Rarely
• Hearing/Listening — Frequently
• Seeing — Frequently
• Turning/Twisting/Leaning — Rarely

Regency Integrated Health Services, Wellsential Health, Senior Solutions Pharmacy, Nurse Practitioner Services of Texas, and Texas Independent Health Care Plan are all an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability status, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on legitimate, non-discriminatory criteria.