Hernandez Roofing
Receptionist
Skills
10 days ago
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Important information
Contract type:
Permanent
Location:
New Berlin, WI, USA
Work mode:
Onsite
Published on:
15 October 2026
What they need
Position Summary
The Front Desk & Administrative Assistant is the first point of contact for customers, vendors, and partners. This role supports daily office operations, project‑based rental workflows, and administrative functions that keep the business organized and running smoothly. The ideal candidate is professional, detail‑oriented, and able to manage multiple priorities while maintaining excellent communication and customer service **.
Key Respo
nsibilities
Front De
s
k & Customer Service
Greet visitors, vendors, and customers in a professional and friendly manner
Answer incoming calls, route them appropriately, and take accurate messages
Respond to emails and customer inquiries with clarity, professionalism, and urgency
Provide basic information about services, scheduling, and rental processes
Maintain a clean, organized, and welcoming front desk environment
Project Rental Support
Assist with planning and coordinating equipment needs for project‑based rentals
Track equipment availability, delivery schedules, and return dates
Communicate with vendors and internal teams to confirm deliveries, pickups, and timelines
Maintain accurate logs for rental start/end dates, equipment status, and project requirements
Administrative & General Support
Maintain organized digital and physical records, including receipts, invoices, and project folders
Support management with special projects related to accounts payable and receivable
Assist with basic bookkeeping tasks such as invoice entry, payment tracking, and vendor follow‑up
Coordinate with internal departments to ensure smooth workflow and timely communication
Office Operations
Monitor office supplies and place orders when needed
Assist office manager with scheduling meetings, vendor visits, and internal coordination
Help maintain compliance with internal processes and documentation standards
Provide general support to field teams, project managers, and leadership
Skills & Qualifications
Strong communication and customer service skills
Excellent organization and multitasking abilities
with office software, scheduling systems, and digital recordkeeping
Ability to maintain professionalism in a fast-paced environment
Detail‑oriented with strong follow‑through
Compensation - $18-20**
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