Receptionist

Receptionist

Department: Towne Properties – Associations
Location: East Cincinnati District Office
Schedule: Full-Time, In-Office Position, Monday through Friday, 8:30 a.m. – 5:00 p.m.
Compensation: $18.00 - $20.00 per hour, based on experience

Join Our Team!

Towne Properties is seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for homeowners, vendors, residents, and guests. This position plays a key role in creating a positive customer experience while providing administrative support to our property management team.

Key Responsibilities

• Answer and direct incoming telephone calls in a courteous and professional manner.
• Provide general property management information and assist callers with basic inquiries.
• Accurately take and relay messages to the appropriate team members.
• Greet visitors, residents, vendors, and clients with exceptional customer service.
• Accept deliveries, notify recipients, and maintain package pickup areas.
• Maintain a clean, organized, and welcoming reception and lobby area.
• Sort, distribute, and process incoming and outgoing mail.
• Assist with mailings, correspondence, and other clerical projects as needed.
• Print and organize documents including utility bills, bank statements, condominium certificates, and other property management records.
• Support office operations through filing, data entry, and administrative tasks.
• Follow company telephone etiquette standards, including professional communication, active listening, and accurate information sharing.

Qualifications

• Previous receptionist, customer service, administrative, or office experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to maintain confidentiality and professionalism at all times.

What We Offer

• Health/Dental/Vision, life insurance, and FSA options
• 401(k) with company match and annual bonuses
• Paid holidays, sick, and vacation time
• Training and certification support through Towne University
• Employee Assistance Program (EAP) for personal and professional support
• Company events, recognition programs, and team celebrations
• Family-owned since 1961, providing stability and growth
• Proud Energage Top Workplace (2018–2025)

Your Future With Us:

At Towne Properties, your growth matters. This position provides valuable experience and exposure that may support future opportunities within Towne Properties. We recognize hard work, promote from within when possible, and help our associates build careers they’re proud of—based on skill, reliability, and drive, not just seniority.

Apply now and start building your future with us!

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.