Receptionist

Job Summary

We are looking for a friendly, professional, and patient-focused Receptionist to join our eye hospital. The candidate will be responsible for welcoming patients, managing front desk operations, scheduling appointments, handling patient enquiries, and coordinating with doctors and other hospital departments to ensure smooth patient flow.

Key Responsibilities

• Welcome and register patients, visitors, and attendants at the reception.
• Manage patient appointments, follow-up visits, and consultation schedules.
• Maintain accurate patient registration details and hospital records.
• Guide patients to the appropriate doctors, consultation rooms, diagnostic departments, and other services.
• Handle telephone calls, patient enquiries, and appointment confirmations professionally.
• Coordinate with doctors, optometrists, billing staff, and other departments for smooth patient movement.
• Assist with billing, payment collection, and issuing receipts, as required.
• Maintain patient files, appointment registers, and front office documentation.
• Ensure patient confidentiality and follow hospital policies and procedures.
• Provide courteous assistance to elderly patients, children, and patients requiring special support.
• Perform other front office and administrative duties assigned by the management.

Requirements and Qualifications

• Any degree or diploma; candidates with relevant front office or hospital administration qualifications will be preferred.
• Previous experience as a receptionist, front office executive, or hospital receptionist is preferred.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Office.
• Ability to manage patient enquiries and appointments efficiently.
• Professional appearance, punctuality, and a patient-friendly attitude.
• Ability to work in a team and handle busy hospital reception operations.

Preferred Skills

• Knowledge of hospital management software.
• Experience in patient registration, appointment scheduling, and billing.
• Knowledge of Tamil and English; additional languages will be an advantage.

Interested candidates: Please send your updated resume along with your contact details and expected salary.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person