Receptionist

Key Responsibilities

• Welcome clients and visitors, manage check-in and check-out, answer calls, respond to messages, and provide

a positive, professional front desk experience.

• Schedule, confirm, reschedule, and coordinate appointments; maintain accurate calendars and booking

records.

• Maintain organized client and office records, process routine paperwork, and handle sensitive information

confidentially.

• Coordinate daily office workflows, prioritize administrative tasks, and help resolve scheduling or service

concerns promptly.

• Support routine HR administration, including onboarding paperwork, staff scheduling, attendance tracking,

personnel file organization, and communication of office policies.

• Assist management with recruiting logistics, interview scheduling, reference coordination, and new-hire

orientation.

• Monitor office supplies and inventory, coordinate ordering, communicate with vendors, and support

equipment and facility needs.

• Prepare reports, update spreadsheets, track office metrics, and assist with billing-related administrative

follow-up as assigned.

• Help maintain and improve front desk procedures, staff communication, customer service standards, and

overall office efficiency.

Required Qualifications

• Previous experience/ demonstrated office management experience.
• Strong verbal and written communication, interpersonal, organizational, and problem-solving skills.
• Comfortable using computers, Microsoft Excel, Word, Outlook, and other Microsoft applications.
• Ability to multitask, exercise sound judgment, maintain professionalism, and protect confidential

information.

Preferred Qualifications

• Bachelor's degree preferred.
• Experience with the Boulevard booking and scheduling system preferred.
• Experience in a healthcare, wellness, medical office, or service-based environment is a plus.