Receptionist

Job Title - Receptionist II

Job Location - 8301 Scenic Highway, Pensacola, Florida, United States of America, 32514

 

Job Description -

Working Model: 100% on-site

Working Hours: 7:30am - 5:30pm, Monday - Thursday

Interview Process: Virtual with cameras on, possible panel with 2 GEV team members, 2 rounds

Position Overview

The Executive Assistant will serve as the operational backbone of the Customer Experience Center, ensuring seamless day-to-day functionality while delivering a world-class experience for visitors, customers, and employees. This role combines administrative excellence with hospitality coordination, requiring someone who is highly organized, personable, and comfortable managing multiple priorities simultaneously in a fast-paced, customer-facing environment.

Key ResponsibilitiesCustomer Experience Center Operations

• Manage daily operations of the Customer Experience Center, serving as the primary point of contact for scheduling and logistics.
• Coordinate and manage room scheduling/reservations to avoid conflicts and ensure optimal use of space for meetings, tours, and events.
• Support visitor needs including catering orders, room setup/breakdown coordination, and ensuring spaces are presentation-ready ahead of guest arrivals.
• Send recommended travel information to visiting guests (e.g., local hotel recommendations, transportation options, airport logistics) to ensure a smooth visitor experience.

Tour & Ambassador Program Management

• Maintain and manage the Tour Ambassador roster, ensuring adequate coverage and up-to-date contact/availability information.
• Coordinate the scheduling and logistics of facility tours, serving as the liaison between visiting groups, ambassadors, and internal stakeholders.
• Prepare tour-related materials and communications in advance of scheduled visits.

Internal Communications

• Maintain and update the employee communication board, ensuring content is current, accurate, and relevant to the workforce.
• Serve as a point of contact for employees seeking information displayed on or related to the communication board.

Administrative & Executive Support

• Provide calendar management and scheduling support for local executives, proactively resolving conflicts and prioritizing time-sensitive requests.
• Assemble and format PowerPoint decks as needed for leadership presentations, business reviews, or visitor-facing content.
• Provide general administrative support to the Customer Experience Center team and local leadership as needed.