Receptionist

Job Description – Receptionist (Real Estate)

Company: Premier Group
At Premier Group, we operate across real estate, wellness, and project execution businesses, creating experiences and developments that drive meaningful impact. We are a fast-growing, dynamic organization committed to innovation, execution excellence, and long-term growth.

Why Join Premier Group?
* Opportunity to work in fast-growing industries
* Supportive and collaborative work culture
* Career growth and leadership opportunities
* Exposure to both corporate and creative business environments

Job Summary

Premier Group is looking for a professional, well-presented, confident, articulate, and customer-friendly Receptionist.

The candidate will be the first point of contact for customers, Channel Partners, property consultants, visitors, and other stakeholders visiting the office and must create a professional and welcoming first impression.

Key Responsibilities

Front Office Management

• Welcome and greet customers, Channel Partners, visitors, and business associates professionally.
• Manage the reception area and maintain a professional environment.
• Attend incoming calls and route them to the appropriate department/person.
• Maintain visitor records and reception registers.
• Guide customers and visitors to the concerned Sales Executive/Manager.
• Manage appointments and meeting schedules.

Customer & Sales Support

• Attend to walk-in customers and understand the purpose of their visit.
• Immediately inform the concerned Sales Team member about customer arrivals.
• Maintain records of walk-in customers and enquiries.
• Coordinate customer meetings and site-visit appointments.
• Assist the Sales Team with basic front-office coordination.
• Ensure customers receive a professional and pleasant experience at the office.

Administrative Responsibilities

• Receive and distribute courier, correspondence, and documents.
• Maintain reception-related records.
• Coordinate meeting rooms and customer waiting areas.
• Ensure the reception and customer areas remain clean, organized, and presentable.
• Support Admin and Sales teams with routine coordination activities.

Required Skills & Personality

• Excellent communication skills.
• Pleasant, confident, and professional personality.
• Well-groomed and presentable.
• Strong customer-service orientation.
• Excellent telephone and visitor-handling etiquette.
• Good interpersonal and coordination skills.
• Smart, alert, organized, and proactive.
• Ability to multitask.
• Good knowledge of MS Office (MS Excel, MS Word, MS Power Point etc.).
• Good command of English (Required), Hindi and Marathi preferred.

Qualification & Experience

• Graduate in any discipline.
• Prior experience in a Real Estate developer/company is preferred.
• Must have experience interacting with customers and Channel Partners.
• Freshers and candidates without Real Estate experience can also be considered.

KPIs

• Professional customer handling.
• Customer experience at the front office.
• Accurate visitor and walk-in records.
• Appointment/meeting coordination.
• Call handling efficiency.
• Front-office discipline and presentation.

Salary:
Competitive salary based on experience and skills.

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person