Receptionist

Company Overview

Mayo Dental is dedicated to providing high-quality, aesthetic dental care in a welcoming and professional environment. Led by Dr. Mark Taheri, a graduate of New York University College of Dentistry, the practice combines advanced dental technology with personalized patient care to serve the Santa Clarita, Valencia, and Canyon Country communities.

Overview

We are seeking a dynamic and organized Receptionist to join our team. The ideal candidate will excel in delivering exceptional customer service, managing front desk operations efficiently, and supporting office management tasks. This role offers an opportunity to be the friendly face of our practice while ensuring smooth daily operations through excellent communication and technical proficiency.

Duties

• Greet patients and visitors warmly, creating a positive first impression for all who enter the office.
• Manage multi-line phone systems to handle appointment scheduling, patient inquiries, and internal communications effectively.
• Maintain accurate records through data entry and filing, ensuring confidentiality and organization.
• Utilize office management software such as QuickBooks and Microsoft Office to support billing, scheduling, and administrative tasks.
• Assist with calendar management and appointment coordination for staff and providers.
• Provide excellent customer support by addressing patient questions promptly and professionally.
• Handle clerical duties including word processing, document preparation, and maintaining office supplies to ensure operational efficiency.

Skills

• Proficiency with QuickBooks accounting software and Microsoft Office suite, including spreadsheets and word processing tools.
• Strong computer literacy with excellent data entry skills and familiarity with productivity software.
• Experience operating multi-line phone systems with professional phone etiquette.
• Bilingual abilities are highly desirable to communicate effectively with diverse patient populations.
• Demonstrated organizational skills with the ability to manage time efficiently in a busy office environment.
• Previous office or front desk experience in a healthcare or dental setting is preferred.
• Excellent interpersonal skills for client communication, customer service, and supporting team collaboration.

Join our team as a Receptionist to deliver outstanding service while supporting the smooth operation of our dental practice!

Pay: $22.10 - $30.23 per hour

Expected hours: 40.0 per week

Work Location: In person