Receptionist

Clinic Co-ordinator – Audiology & Podiatry Reception
Location: Andersonstown Road, Belfast
Type: Full time
Sector: Healthcare Administration (Audiology & Podiatry)

About Us

We are a well-established, patient-centred audiology clinic located on Andersonstown Road in Belfast. Our services include hearing assessments, hearing aid fittings, and professional earwax removal. Known for our friendly, professional approach, our team consistently receives 5-star reviews from patients across our locations. We also share our premises with a trusted podiatry service, creating a supportive, multi-disciplinary environment.

The Role

We are looking for a welcoming and highly organised Clinic Co-ordinator to serve as the first point of contact for patients attending both audiology and podiatry appointments. Based at our Andersonstown Road clinic, you will help ensure a smooth and professional experience for patients by managing bookings, handling phone and email enquiries, and supporting clinicians throughout the day.

Key Responsibilities

• Greet and check in patients for audiology and podiatry services.
• Handle incoming calls and emails for multiple clinic locations.
• Schedule and manage appointments using our central CRM system.
• Support audiologists and podiatrists with daily clinic coordination.
• Perform general reception duties, including:
• Updating patient records
• Responding to appointment queries
• Maintaining a tidy, welcoming reception area

What We’re Looking For

• A warm, professional demeanour and strong interpersonal skills
• Excellent organisational skills with attention to detail
• Comfortable using computers and booking systems (training provided)
• Ability to multitask and stay calm under pressure
• We are looking for a driven, ambitious and highly motivated individual who is passionate about delivering exceptional customer service and eager to play a key role in taking our growing business to the next level.

Why Join Us?

• Be part of a caring, reputation-driven team that truly values its patients
• Make a positive impact in people’s lives every day
• Enjoy a supportive, friendly workplace with full training provided
• Convenient location on Andersonstown Road with shops, transport links, and free parking

Working Hours

This is a full-time role, working 5* days per week*.

If you’re friendly, organised, and enjoy providing excellent customer service in a clinical setting, we’d love to hear from you.

Pay: £26,500.00 per year

Benefits:

• Employee discount
• On-site parking

Work Location: In person