Receptionist

Overview
We are seeking a professional and organized Receptionist to join our team. This role is essential in providing exceptional front desk support, managing administrative tasks, and ensuring smooth daily operations. The ideal candidate will possess strong communication skills, proficiency in office management tools, and a friendly demeanor to support our clients and staff effectively. Bilingual abilities and experience.

Duties

• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Perform data entry, filing, and maintain organized records for easy retrieval
• Utilize Microsoft office, Outlook, CRM.
• Support customer support functions by addressing inquiries promptly and professionally
• Maintain a professional appearance.
• Perform clerical tasks such as typing correspondence, proofreading documents, and managing emails

Experience

• Prior Law firm / Call Center experience preferred, especially in administrative or clerical roles
• Experience with front desk operations, multi-line phone systems, and office management software such as Microsoft Office and Google Workspace
• Bilingual skills are highly desirable to assist diverse client needs-Fluent In English
• Knowledge of Personal Injury
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Excellent phone etiquette, customer service orientation, and attention to detail
• Proficiency in data entry.

This position offers an engaging work environment where professionalism and excellent communication are valued. The successful candidate will play a vital role in representing our organization positively while supporting daily administrative functions.

Job Type: Full-time

Work Location: Remote