Receptionist

Key Responsibilities:

Front Desk Management

• Greet and assist visitors in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls.
• Maintain visitor logs and issue passes when required.

Administrative Support

• Manage correspondence (emails, letters, packages).
• Schedule appointments and coordinate meeting room usage.
• Assist with filing, data entry, and record-keeping.

Customer Service

• Provide accurate information about the company’s services and policies.
• Handle inquiries and direct clients to the appropriate staff or department.
• Address minor complaints and escalate issues when necessary.

Office Coordination

• Monitor and maintain cleanliness of the reception area.
• Order and manage supplies for front desk operations.

Qualifications:

• College degree preferred.
• Previous experience as a receptionist or in customer service is an advantage.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to multitask and remain calm under pressure.