Receptionist

Receptionist

Totton - £28k

Eight Financial Advice

We’re looking for a friendly, organised and proactive Receptionist to join EIGHT at our Totton office. This is a Monday to Friday, 9am-5pm position.

You’ll be the first point of contact for clients, prospective clients, advisers and visitors, creating a welcoming and professional experience. Alongside managing reception and office coordination, you’ll provide administrative and diary management support to our Group Marketing Partner.

Key Responsibilities

• Welcome clients and visitors, ensuring a professional first impression.
• Manage telephone calls, emails and general enquiries.
• Coordinate meeting rooms, refreshments, post and office supplies.
• Maintain a tidy, professional reception and meeting-room environment.
• Liaise with the Facilities Manager on day-to-day office requirements.
• Support the Adviser rota and contribute to a positive client experience.
• Manage diaries, arrange meetings and prepare documentation.
• Record meeting actions, follow up on tasks and provide general administrative support.
• Handle confidential information appropriately.

Requirements

• Excellent organisational and communication skills.
• A friendly, professional and approachable manner.
• Strong attention to detail and the ability to manage competing priorities.
• Good working knowledge of Microsoft 365, particularly Outlook, Word, Teams and PowerPoint.
• A proactive approach, with the ability to take ownership and use initiative.
• Experience in reception, administration or office support is desirable.

Benefits

• Performance bonus + Company-wide bonus (when Eight hits targets)
• 28 days' holiday + bank holidays + your birthday off
• Private medical insurance & life assurance (4x salary)
• Wellbeing support: EAP, mental health helpline, cycle-to-work scheme
• Free mortgage and pension advice from our in-house experts
• Volunteering time: 8 paid hours annually via The Eight Foundation
• Regular socials & epic events