Receptionist

Receptionist

Pay: $18.00–$20.00 per hour

Job Type: Full-time – 40 hours per week

Work Location: In person

The Arc of Greater Haverhill-Newburyport is a grassroots 501(c)(3) nonprofit founded in 1962 to advocate with and for individuals with intellectual and developmental disabilities and their families throughout the Merrimack Valley and Seacoast communities.

The Receptionist plays a vital role in the front desk serving as the first point of contact for visitors, clients, and employees and is responsible for managing front office administration.

Key Responsibilities

• Front Desk & Reception: Serve as the first point of contact for visitors, clients, and employees, creating a welcoming and professional environment. Open and close the office daily in a timely manner.
• Telephone & Communication: Answer incoming phone calls, direct inquiries to the appropriate staff members, monitor the main telephone line voicemail, and forward messages promptly.
• Reception Area Management: Maintain an organized, clean, and presentable reception area.
• Mail & Deliveries: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail, deliver mail to the post office or mailbox, and assist with agency mailings as needed.
• Office Supplies: Keep printers stocked with paper, maintain supplies of staff forms in the front office, and monitor kitchen and restroom supplies to ensure items are replenished as needed.
• Meeting & Conference Room Support: Monitor the front office and conference rooms, prepare meeting spaces, and clean tables and whiteboards before and after meetings.
• Clerical & Administrative Support: Provide general clerical and administrative assistance to departments and staff throughout the agency.
• Office Coordination: Help maintain an orderly and efficient office environment by responding to staff needs and assisting with day-to-day administrative tasks.
• Additional Duties: Perform other related duties as needed to support the agency's operations.

Minimum Requirements

• Work requires a high school level of knowledge of several subjects to express complex thoughts clearly in writing, perform algebraic and geometric calculations, keep complex records, and deal effectively with other people.
• Between three and five years of progressively more responsible experience is required.
• A relatively high level of analytical ability is required in order to find solutions to difficult human, technical, or administrative problems.
• Work requires a high level of professionalism and concentration.
• Work requires the ability to respond to callers, visitors, and staff effectively and efficiently.
• Work is varied in nature and is performed with frequent interruptions.
• Work requires sitting, standing, bending, and walking, with prolonged periods of sitting at a desk and working on a computer.

Benefits Include

• Health and Dental Insurance effective on your start date, with an 80% employer contribution and HRA plan, subject to plan eligibility requirements.
• Supplemental Benefits, including Vision, Life, Accident, Critical Illness, and Disability Insurance, subject to plan eligibility requirements.
• Generous Vacation, Holiday, and Sick Time, subject to eligibility and agency policies.
• 403(b) Retirement Plan.
• Employee Assistance Program (EAP).
• Parking Assistance,

Join Our Team!

If you are organized, dependable, and enjoy helping others, we invite you to apply and become part of a team dedicated to making a difference in the lives of individuals with intellectual and developmental disabilities and their families.

To learn more about The Arc of Greater Haverhill-Newburyport, please visit www.thearcofghn.org.

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance

Work Location: In person