Receptionist

Job Summary
We are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Answer incoming calls, directing them to the appropriate personnel while taking accurate messages when necessary.
• Manage restaurant reservations, guest inquiries, and booking updates using OpenTable.
• Coordinate with restaurant management and staff on reservations, special requests, and guest communications.
• Utilize Google Suite for document creation, email correspondence, and calendar management.
• Maintain a clean and organized reception area to create a welcoming environment for visitors.
• Handle guest and customer inquiries with professionalism, ensuring high levels of satisfaction.
• Support office team members with various administrative tasks as required.

Experience

• Hands-on experience with OpenTable is required.
• Previous experience in a receptionist, clerical, or restaurant reservations role is preferred; restaurant industry experience is a plus.
• Strong customer service skills with the ability to communicate effectively both verbally and in writing.
• Bilingual proficiency is required, with the ability to communicate fluently with guests, clients, and staff in both languages.
• Proficiency in computer systems and software applications; familiarity with Google Suite is highly desirable.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Experience in data entry with attention to detail is essential.
• Ability to type efficiently while managing phone calls and visitor interactions simultaneously..

Join our team as a Receptionist where your contributions will be valued, and you will play an integral role in creating a positive experience our guests and clients!

Pay: From $18.00 per hour

Work Location: In person