Receptionist

1. Job Purpose

To manage front office operations, welcome visitors, handle telephone calls, coordinate meetings, maintain records and provide administrative support to the management and team.

2. Key Responsibilities

• Welcome and attend to visitors, clients and business associates professionally.
• Handle incoming and outgoing telephone calls, emails and WhatsApp inquiries.
• Manage appointments, meetings and the visitor register.
• Maintain client registration forms, files, documents and office records.
• Contact EXIM EDP seminar participants and coordinate follow-up calls.
• Assist in registration of clients for seminars, training programs and meetings.
• Coordinate with the management, staff and external visitors.
• Maintain office stationery and monitor basic office requirements.
• Assist in preparing letters, reports, spreadsheets and presentations.
• Support the team in scheduling meetings, sending reminders and maintaining client databases.
• Ensure that the reception area and office remain clean, organized and presentable.
• Handle routine administrative tasks as assigned by management.

3. Required Skills and Qualifications

• Minimum qualification: HSC / Graduate preferred.
• Good communication skills in English, Hindi and Marathi.
• Basic computer knowledge, including MS Word, Excel and email.
• Familiarity with WhatsApp and online registration forms.
• Pleasant personality, professional appearance and a customer-friendly attitude.
• Good telephone etiquette and interpersonal skills.
• Organized, punctual and responsible.
• Previous experience in reception, front office or administration will be an advantage.
• Freshers also welcome

4. Preferred Candidate Profile

• Polite, confident and presentable.
• Comfortable interacting with entrepreneurs, business clients and visitors.
• Able to manage multiple tasks and maintain confidentiality.
• Willing to learn about the organization's activities and EXIM EDP programs.

5. Key Performance Indicators (KPIs)

• Professional handling of visitors and calls.
• Accurate maintenance of client and office records.
• Timely follow-up with seminar participants and prospective clients.
• Efficient scheduling of meetings and appointments.
• Proper maintenance of office documents and reception operations.

6. Reporting

The candidate will report directly to the designated manager or management representative.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person